# Support Policy

{% embed url="<https://oranthemes.com/contact/>" %}
Contact mail support
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{% embed url="<https://wa.me/84988164483>" %}
Live chat support - via whatsapp
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## Free services included

* **Bug fixes**\
  We are committed to promptly fixing any bugs related to the theme to ensure your store operates smoothly.
* **Lifetime support**\
  We offer comprehensive support throughout your use of the theme, assisting with any questions, helping you get started effortlessly, and resolving issues to ensure your store runs smoothly.

## **Paid services**

* **Custom Features**

  For additional features or design modifications beyond the default theme, we provide custom development services, available at an additional cost.
* **Code Adjustments Without Bug Fixes**\
  For modifications beyond bug fixes, including optimizations or functionality enhancements, we offer professional code modification services. Pricing varies based on the scope of the changes.
* **Store Configuration and Layout Design**\
  Our store setup services are designed to elevate your store's visual appeal and user experience, crafting a design that perfectly reflects your vision.
* **App Integration**\
  We support app integration for store use, but it also depends on whether the app integration is complicated, We will be free for simple apps, but if the app is complicated, you will need to charge extra\ <br>
