Support Policy

Thank you for selecting our theme! To guarantee a seamless experience, we offer comprehensive support services. Here’s a detailed overview of our support policy.

ContactOranthemes - Premium shopify theme

Contact mail support

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Live chat support - via whatsapp

Free services included

• Bug fixes We are committed to swiftly resolving any issues or bugs to ensure your store operates seamlessly.

• Lifetime support We offer comprehensive support throughout your use of the theme, assisting with any questions, helping you get started effortlessly, and resolving issues to ensure your store runs smoothly.

Paid services

• Tailored Features

  For additional features or design modifications beyond the default theme, we provide custom development services, available at an additional cost.

• Code Adjustments Without Bug Fixes For modifications beyond bug fixes, including optimizations or functionality enhancements, we offer professional code modification services. Pricing varies based on the scope of the changes.

• Store Configuration and Layout Design Our store setup services are designed to elevate your store's visual appeal and user experience, crafting a design that perfectly reflects your vision.

• App Integration We support app integration for store use, but it also depends on whether the app integration is complicated, We will be free for simple apps, but if the app is complicated, you will need to charge extra